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Frequently Asked Questions

  • Do you charge extra for weekend moves?
    Enter your answer here
  • Do you disconnect my double door refrigerator?
    It is your responsibility to disconnect the appliances, some contemporary fridges will require a plumber.
  • Do you charge by the hour?
    Most regular household moves require a three man moving team, which allows for specialized tasks within the move and resulted in a smoother and more efficient job. Quotes are based on $185 per hour including GST. ​ For smaller and odd jobs, however, we are flexible in both the size and type of vehicle and the number of movers required. Call us to discuss your needs.
  • Do you do long haul moves?
    Yes, we move people all over the country.
  • Do you insure our household for the move?
    For insurance of your items in transit and storage, please discuss with us prior to the move and we will assist you in finding the right insurance solution. A full packing service is available and when items are packed by our people your insurance excess can be reduced by up to $400. Kapiti Removals cannot move dangerous or oversized goods.
  • Do you disconnect the washing machine?
    It is your responsibility to disconnect the appliances before the move to make the day go smoother.
  • Do you disassemble and reassemble the beds?
    Items that are dismantled are reassembled at the customer's destination. Our Policy is to leave it how we found it. If we dismantle something to move it, we reassemble it when delivered to the client's destination.
  • Can you move a trampoline?
    Yes we can! If they are oversized they will require breaking down to travel and access the new address. Please consider this beforehand as it will help the day go smoothly if they are broken down prior.
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