Frequently Asked Questions

It’s your responsibility to disconnect all appliances before the move. Some modern appliances—like certain fridges with water connections—may require a plumber or specialist to disconnect safely. Please arrange this ahead of time to avoid delays.

Absolutely—we help people move anywhere across the country. No distance is too far!

Need insurance for your items during transit or storage? Please note: We don’t provide insurance for your goods. We recommend contacting your insurance provider first to check if they offer marine or transit insurance for your move. If they don't, we can send you a link for a company that does. 🚫 Please note: We are unable to transport dangerous or oversized goods.

Please ensure all appliances are disconnected before moving day. This helps everything run smoothly and safely when our team arrives. If you’re unsure how to disconnect something, feel free to ask us in advance!

We’ll put it back together—just like we found it. If you request that we dismantle any items to move them, we’ll reassemble them at your new location. That’s part of our commitment to a complete and stress-free move.

Yes, we can! However, they need to be disassembled to fit through doorways or into the truck. To help your move go smoothly, please break them down in advance.